Privacy policy
Luki Lab Privacy Policy
Last Updated: April 23, 2024
Welcome to Luki Lab. Your privacy is crucial to us. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.lukilab.com (the “Site”). Please read this Policy carefully.
By using our Site, you agree to the terms of this Policy. If you do not agree with the terms, please do not access or use the Site or any of our services.
Information Collection
Direct Collection
We collect personal information that you voluntarily provide when you register on our Site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include your name, email address, shipping address, billing address, phone number, and payment information.
Automated Collection
We automatically collect certain information when you access our Site. This includes data about your interactions with our site, such as your IP address, browser type, device type, operating system, access times, pages viewed, and the page you visited before navigating to our Site.
Cookies, Web Beacons, and Tracking Pixels
We may use cookies, web beacons, tracking pixels, and other similar technologies to collect information about your browsing behavior, preferences, and your device. However, we do not respond to Do Not Track (DNT) signals. These technologies are used to improve and personalize your experience on our Site. For more information about how we use these technologies, please refer to our Cookie Policy.
Use of Your Information
We may use the information we collect from you for various purposes, including:
- To process your transactions
- To personalize your experience
- To improve our Site and services
- To provide customer service
- To administer contests, promotions, or surveys
- To send periodic emails, including newsletters and marketing materials
- To comply with legal requirements
Disclosure of Your Information
We may share your information in the following situations:
- With service providers, including Shopify to manage our online store, and payment processors (PayPal, Amazon Pay, Shopify Payments, and Deliverr) to process transactions.
- With analytics software to help us understand how our customers use the Site.
- With third parties for marketing and advertising purposes, such as for retargeting and behavioral advertising.
- With affiliates and business partners.
- As required by law or to comply with legal process.
- In connection with a merger, acquisition, or asset sale.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Advertising and Retargeting
We work with third-party advertisers to serve digital ads on our behalf. These companies use cookies and similar technologies to collect information about your interactions with our Site and other websites. For information about opting out of targeted advertising, visit the Network Advertising Initiative’s page at www.networkadvertising.org/understanding-online-advertising. You may also opt out of targeted advertising through respective platforms’ settings:
Third Party Links and Services
Our Site may contain links to additional third-party websites not operated by us. These links are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. This Policy does not apply to these third-party websites. We are not responsible for the privacy practices of any third-party site or service and we recommend you review the privacy policies of any third-party sites and services you visit.
Children's Privacy (COPPA)
Our Site is not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13. If you are under 13, please do not provide any information on our Site.
Data Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your Choices
Account Information
You can update, correct, or delete your account information at any time by logging into your account.
SMS Marketing
If you have agreed to receive marketing text messages from us, you may opt out at any time by replying "STOP" to any of our text messages.
California Residents
If you are a California resident, you may request information about our disclosure of personal information to third parties for their direct marketing purposes under the California Shine the Light Law. To make such a request, please contact us at the email address provided below.
Additionally, if you are a registered user under the age of 18 and a resident of California, you may request the removal of content or information you have publicly posted on our site. To request removal of such information, you can contact us at the email address provided below. Please note that your request does not guarantee complete removal of the content or information, as the law does not require complete or comprehensive removal of the content under certain circumstances.
Please note that Luki Lab does not fall within the scope of the California Consumer Privacy Act (CCPA), and the rights provided under the CCPA are not applicable.
International Users
The Site is hosted in the United States and is intended only for visitors located within the United States. If you are visiting the Site from outside the United States, please be aware that information we collect, including personal information, will be transferred to, and processed, stored, and used in the United States. The data protection laws in the United States might not be as comprehensive as those in your country. By using our Site, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
Complaints
If you have any complaints about our privacy practices, you may email us at the address provided below.
Changes to This Privacy Policy
We reserve the right to change this Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions or concerns about this Policy, please contact us at:
Mailing Address
Attn: Legal Department
Strottman International, Inc.
28 Executive Park, Suite 200
Irvine, CA 92614